Key Challenges in Express Delivery and How Companies Overcome Them

🗓️ September 12, 2025
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Order Congestion During Peak Seasons

During sales seasons or national and religious occasions, e-commerce stores face tremendous order pressure. This congestion may lead to shipping delays, potentially causing loss of customer trust.

At Prolo, we strive to deliver e-commerce shipments on time and with high accuracy, contributing to enhanced customer loyalty and store growth.

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Last-Mile Challenges

The last mile is one of the most critical stages in express delivery. Difficulty in reaching certain addresses or a surge in simultaneous orders can affect the customer experience.

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High Operational Costs

Express delivery requires a fleet of vehicles, trained drivers, and robust infrastructure, which raises operational costs.

Prolo provides a large delivery fleet equipped with the latest refrigeration systems, regularly maintained to ensure consistent quality.

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Maintaining Product Quality

For refrigerated shipments, maintaining product quality during express delivery is an additional challenge. Any temperature fluctuations may cause product damage.

At Prolo, we provide premium refrigerated shipping services with vehicles equipped with cooling and air conditioning systems, along with temperature tracking throughout transport. We also maintain advanced warehouses for frozen and refrigerated storage.

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Increasing Customer Expectations

Customers today easily compare e-commerce stores and look for the best express delivery experience at the lowest cost, putting pressure on companies to provide excellent services.

We constantly strive to improve customer service by providing real-time shipment updates and adhering to precise delivery schedules.

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The Most Important Challenges in Express Delivery & How Companies Overcome Them | Logistics Solutions