E-commerce Sector

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Logistics Services for the E-commerce Sector

With the increasing growth of e-commerce, logistics services have become essential to completing the product selling process. They are a key partner in enhancing customer satisfaction and increasing repeat purchases from the store.

Prolo provides integrated logistics solutions that support online stores in managing storage, preparation, and delivery operations with high efficiency and outstanding responsiveness. Prolo dives deep into both the merchant’s and end customer’s interests, providing solutions that ensure both are satisfied with the delivered service.

Service Features

  • Providing fulfillment services, which is inventory and order management for online stores in Riyadh.
  • Comprehensive management of storage and operations (WMS).
  • Comprehensive management of the transportation system (TMS).
  • Refrigerated and dry shipping service.
  • Determining delivery speed levels based on contract type.
  • 24/7 account management and customer service.

Storage and Order Management

We provide modern warehouses equipped with integrated digital inventory management systems, enabling the receipt, sorting, storage, and preparation of products with accuracy and speed.

We apply standard operating procedures that ensure product safety and provide flexible storage spaces tailored to the nature of each business.

  • Receiving and Sorting
  • Smart Inventory Storage
  • Order Preparation
  • Efficient Dispatch
Product Safety Protocols
Product Safety Protocols
Flexible and Scalable Space
Flexible and Scalable Space

Shipping and Delivery

We provide transport and distribution solutions designed specifically for e-commerce, including direct-to-customer delivery (B2C) and wholesale distribution (B2B).

Our fleet is equipped with refrigerated and dry vehicles to meet various product needs, with accurate tracking systems that enable real-time shipment monitoring and ensure fast delivery.

Transport and Distribution Solutions
  • B2C and B2B Delivery
  • Temperature-controlled Fleet
  • Real-time Tracking
  • On-time Delivery
  • Delivery Speed Levels
24/7 Account Management
24/7 Account Management
Customized Logistics Solutions
Customized Logistics Solutions

Returns and Reverse Logistics

We manage returns and exchanges with high efficiency to ensure customer satisfaction and maintain brand reputation, through precise and fast operational procedures that allow products to be restocked or reshipped as needed.

Effortless Returns Management
  • Return Initiation
  • Quality Inspection
  • Restocking Products
  • Exchange / Refund
  • Customer Satisfaction
Efficient Operating Procedures
Efficient Operating Procedures
Maintaining Brand Reputation
Maintaining Brand Reputation

Reliable Logistics Partner

Prolo aims to be the trusted logistics partner for e-commerce stores in the Kingdom by combining operational flexibility, fast delivery, and accurate order management — enabling our clients to focus confidently on growing their business.

Partnership for Growth and Stability
  • Operational Flexibility
  • Operational Flexibility
  • Speed and Accuracy
  • Focus on Business Growth
  • Achieving Growth Levels
Trust and Stability
Trust and Stability
Kingdom-wide Coverage
Kingdom-wide Coverage

Our customers' experiences

Sijin Salahudeen

customer

I highly recommend Prolo professional logistic service they provide the best service I have ever experienced.

Ahmed Abu -Isha

customer

Mashallah, a very cooperative team, very fast delivery, and customer service is responsive to merchants. Fast solutions for most delivery problems we face.

Salwa Abdelrahman

customer

Honestly, thank you. It was the first time my order arrived through them and it was a great experience. The express delivery service was faster than expected, and I received my order within an hour and a half.

Jaber Abu Araf

customer

one of the best logistic co great service with fast delivery. So friendly staff that will take care of your packages. Also: The best transport company, fast service and high quality. Wishing them all the best.

Mais Hammouri

customer

Very fast, truly great service, and the shipment arrived refrigerated. Thank you, you are amazing — the best company I deal with.

Qouttof Reyadh

customer

Mashallah, classy treatment, punctuality, proper installation, and the staff have very polite and respectful behavior at the highest level. No shortcomings at all. I am honored to deal with them — truly thank you Anwar.

Malek Elkady

customer

Best e-commerce service specilaized in cold chain with expert stuff

Maram Fahad

customer

They are very fast, the order came neatly and exactly as requested, and the vehicle was refrigerated 👍

E-Commerce Sector | Integrated Logistics Services for Online Stores